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COGNITIVE BIAS Decision

Inconsistency-Avoidance Tendency

We resist changing established beliefs, habits, and behaviors.

Key Principle

Actively update beliefs when evidence warrants, despite discomfort.

Understanding Inconsistency-Avoidance Tendency

Once we've formed a belief, made a decision, or developed a habit, we resist changing it—even when presented with compelling contradictory evidence. The brain treats inconsistency as a threat and works to resolve it, usually by dismissing the new information rather than updating the old belief.

This creates a "sticky" quality to first conclusions. Whatever we believe first tends to persist. Whatever we do first tends to continue. This is why first impressions matter so much, and why bad habits are so hard to break.

In organizations, this manifests as resistance to change, "not invented here" syndrome, and defending past decisions beyond their useful life.

Real-World Examples

  • Continuing a failing strategy because "we've always done it this way."
  • Holding onto a stock thesis long after the facts changed.
  • Maintaining a friendship that has become harmful out of habit.
  • Refusing to admit a hiring decision was wrong.

How to Apply This

1

Schedule regular reviews of your beliefs and decisions

2

Make "changing your mind" a point of pride, not weakness

3

Assign devil's advocates to challenge established positions

4

Ask: If I were starting fresh today, would I make the same choice?

Common Mistakes to Avoid

  • Treating consistency as a virtue regardless of circumstances
  • Dismissing contradictory evidence to protect existing beliefs
  • Sunk cost fallacy: continuing because of past investment
  • Confusing stubbornness with conviction

Notable Quotes

"The most important thing to do if you find yourself in a hole is to stop digging."

— Warren Buffett