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BUSINESS PHONE
COMPARISON

Find the right VoIP platform for your team. Compare features, pricing, and hidden costs.

PLATFORM OVERVIEW

Platform Starting Price Best For Key Strength Key Weakness
Dialpad $15/user/mo AI-focused teams AI transcription & coaching SMS limits (250/mo)
RingCentral $20/user/mo Enterprise teams Comprehensive features SMS limits (25/mo Core)
Grasshopper $14/mo Solopreneurs Simple setup No video/messaging
Google Voice $10/user/mo* Google Workspace users Lowest cost No toll-free numbers

*Requires Google Workspace subscription ($7.20+/user/mo additional)

WHAT YOU GET

CALLING FEATURES

Feature Dialpad RingCentral Grasshopper Google Voice
Unlimited US/Canada Yes Yes Yes Yes
Toll-Free Numbers Yes Yes Yes No
Call Recording All plans All plans Solo Plus+ Standard+
Auto-Attendant (IVR) Yes Yes Solo Plus+ Standard+
International Calling Limited 100+ countries $500 deposit 14 countries

MESSAGING & VIDEO

Feature Dialpad RingCentral Grasshopper Google Voice
SMS/MMS 250/mo 25-200/mo Unlimited Unlimited
Team Messaging Yes Yes No No
Video Conferencing 10-150 100-200 No Google Meet
Voicemail Transcription AI-powered Yes Yes Yes

AI & INTEGRATIONS

Feature Dialpad RingCentral Grasshopper Google Voice
AI Transcription Advanced Basic No Basic
AI Call Summaries Yes Limited No No
CRM Integrations Pro plan Advanced+ No No
Salesforce Pro plan Advanced+ No No

PRICING DETAILS

Cost Factor Dialpad RingCentral Grasshopper Google Voice
Entry Price $15/user $20/user $14/mo $10/user*
Best Value Plan $25/user $25/user $25/mo $20/user
24/7 Support Pro plan All plans All plans Forums only
Free Trial 14 days 14 days 7 days No

WHICH PLATFORM FITS YOU?

Answer 5 questions to get a personalized recommendation.

How large is your team?

Do you need CRM integration (Salesforce, HubSpot)?

How important is AI (transcription, summaries, coaching)?

Do you need video conferencing built-in?

Are you already using Google Workspace?

Question 1 of 5

CHOOSE BY SITUATION

CHOOSE DIALPAD IF

  • AI transcription and summaries matter
  • Sales team needs call coaching
  • You want unified communications
  • US/Canada calling is primary
  • Budget of $15-25/user works
Read Dialpad Guide

CHOOSE RINGCENTRAL IF

  • Need comprehensive enterprise features
  • International calling is important
  • Large video meetings required
  • Want 24/7 support on all plans
  • Salesforce integration is essential
Read RingCentral Guide

CHOOSE GRASSHOPPER IF

  • You're a solopreneur or freelancer
  • Just need a business phone number
  • Don't need video or team chat
  • Want simplest possible setup
  • Budget under $25/month
Read Grasshopper Guide

CHOOSE GOOGLE VOICE IF

  • Already on Google Workspace
  • Budget is primary concern
  • Don't need CRM integration
  • Don't need toll-free numbers
  • Small team under 10 people
Read Google Voice Guide

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