FREE COMPARISON TOOL BUSINESS PHONE
BUSINESS PHONE
COMPARISON
Find the right VoIP platform for your team. Compare features, pricing, and hidden costs.
QUICK COMPARISON
PLATFORM OVERVIEW
| Platform | Starting Price | Best For | Key Strength | Key Weakness |
|---|---|---|---|---|
| Dialpad | $15/user/mo | AI-focused teams | AI transcription & coaching | SMS limits (250/mo) |
| RingCentral | $20/user/mo | Enterprise teams | Comprehensive features | SMS limits (25/mo Core) |
| Grasshopper | $14/mo | Solopreneurs | Simple setup | No video/messaging |
| Google Voice | $10/user/mo* | Google Workspace users | Lowest cost | No toll-free numbers |
*Requires Google Workspace subscription ($7.20+/user/mo additional)
FEATURE COMPARISON
WHAT YOU GET
CALLING FEATURES
Feature
Unlimited US/Canada Yes Yes Yes Yes
Toll-Free Numbers Yes Yes Yes No
Call Recording All plans All plans Solo Plus+ Standard+
Auto-Attendant (IVR) Yes Yes Solo Plus+ Standard+
International Calling Limited 100+ countries $500 deposit 14 countries
MESSAGING & VIDEO
Feature
SMS/MMS 250/mo 25-200/mo Unlimited Unlimited
Team Messaging Yes Yes No No
Video Conferencing 10-150 100-200 No Google Meet
Voicemail Transcription AI-powered Yes Yes Yes
AI & INTEGRATIONS
Feature
AI Transcription Advanced Basic No Basic
AI Call Summaries Yes Limited No No
CRM Integrations Pro plan Advanced+ No No
Salesforce Pro plan Advanced+ No No
PRICING DETAILS
Cost Factor
Entry Price $15/user $20/user $14/mo $10/user*
Best Value Plan $25/user $25/user $25/mo $20/user
24/7 Support Pro plan All plans All plans Forums only
Free Trial 14 days 14 days 7 days No
RECOMMENDATION QUIZ
WHICH PLATFORM FITS YOU?
Answer 5 questions to get a personalized recommendation.
How large is your team?
Do you need CRM integration (Salesforce, HubSpot)?
How important is AI (transcription, summaries, coaching)?
Do you need video conferencing built-in?
Are you already using Google Workspace?
Question 1 of 5
QUICK PICKS
CHOOSE BY SITUATION
CHOOSE DIALPAD IF
- AI transcription and summaries matter
- Sales team needs call coaching
- You want unified communications
- US/Canada calling is primary
- Budget of $15-25/user works
CHOOSE RINGCENTRAL IF
- Need comprehensive enterprise features
- International calling is important
- Large video meetings required
- Want 24/7 support on all plans
- Salesforce integration is essential
CHOOSE GRASSHOPPER IF
- You're a solopreneur or freelancer
- Just need a business phone number
- Don't need video or team chat
- Want simplest possible setup
- Budget under $25/month
CHOOSE GOOGLE VOICE IF
- Already on Google Workspace
- Budget is primary concern
- Don't need CRM integration
- Don't need toll-free numbers
- Small team under 10 people
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