Peter Drucker

"Management is doing things right; leadership is doing the right things."

"The most important thing in communication is hearing what isn't said."

"The best way to predict the future is to create it."

"The entrepreneur always searches for change, responds to it, and exploits it as an opportunity."

"Follow effective action with quiet reflection. From the quiet reflection will come even more effective action."

"Knowledge has to be improved, challenged, and increased constantly, or it vanishes."

"Efficiency is doing things right. Effectiveness is doing the right things."

"The purpose of business is to create and keep a customer."

"There is nothing so useless as doing efficiently that which should not be done at all."

"Results are obtained by exploiting opportunities, not by solving problems."

"What gets measured gets managed."

"Plans are only good intentions unless they immediately degenerate into hard work."

"Time is the scarcest resource and unless it is managed nothing else can be managed."

"Meetings are by definition a concession to deficient organization. For one either meets or one works."