Jeff Bezos

"I knew that if I failed I wouldn't regret that, but I knew the one thing I might regret is not trying."

"If you double the number of experiments you do per year, you're going to double your inventiveness."

"Invention is by its very nature disruptive. If you want to be understood at all times, then don't do anything new."

"If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall."

"Life's too short to hang out with people who aren't resourceful."

"Your brand is what other people say about you when you're not in the room."

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better."

"If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."

"In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts."

"A company shouldn't get addicted to being shiny, because shiny doesn't last."

"We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."

"I very frequently get the question: 'What's going to change in the next 10 years?' I almost never get the question: 'What's not going to change?'"